Our Terms of Engagement

Terms of Engagement

 

This engagement is between you and Creative by Numbers Pty Ltd (“us”/ “we”), trading as Creative by Numbers. We are Registered Tax Agent No. 25855696 and registered with the Tax Practitioners Board (TPB). The Service you are engaging us to perform comprises assistance with the lodgement of your individual tax return with the Australian Taxation Office (ATO) and any related use of the Creative by Numbers website, or any information held on the website, to calculate and disclose the information relevant to your taxation affairs.

We will prepare your Individual Tax Return based on the information that you provide to us. We will lodge your tax return with the Australian Taxation Office and liaise with the ATO on your behalf in the event of direct communication from their office. You are responsible for managing communications from the ATO directly to you, although we will assist on your behalf, if you engage us to.

We rely on the information that you provide to us and do not review for errors and omissions, although we will notify you if we identify any issues. We will not review or audit all of the information that is included in your Individual Tax Return and do not warrant that your return is free from errors, fraud or omissions. You are responsible for the accuracy of your return and retaining all supporting documentation for five years.

You authorise us to use the information that you provide through this Service and lodge your tax return with the Australian Taxation Office (ATO) based on the information that you have provided and according to the obligations imposed on us under the relevant Tax Acts -the  Income Tax Assessment Act of 1936 and 1997, the Taxation Administration Act 1953 (Cth) and the Tax Agent Services Act 2009 (Cth).

 

You consent to and authorise us to collect your Tax File Number and related taxation information in order to act on your behalf in regard to your taxation affairs. You consent to and authorise us to disclose your Tax File Number and other information to the ATO on your behalf in regard to the conduct of your taxation affairs.

 

We will request extensions of time if applicable and receive notices of correspondence from the ATO on your behalf, if we are requested to. If you provide incorrect bank account details on the Form, you agree to accept all risk and loss associated with your funds being transferred to an incorrect account.

 

You may terminate this engagement at any time. If you terminate this engagement, you agree to pay all outstanding monies owed for the Service provided to the point of termination.

 

We reserve the right to terminate this engagement at any time without notice and with immediate effect in the event of any conduct by you which we consider to be unacceptable, illegal or that constitutes a conflict of interest.

 

The information provided on the Creative by Numbers website is intended to be used as guidance only and does not take into account your personal situation. You are responsible for the accuracy of the information provided to us and for the full disclosure of all earnings and other relevant information. We do not take any responsibility for the accuracy of the information provided to us through the website or use of the Service.

 

We do not warrant that the website or Service is free from all errors or omissions. The use of or reliance on information provided through the Service is at your own risk. We will not under any circumstances be held liable for any injury, loss, damage, expenses or any liabilities whatsoever, arising from or related to the use, or incorrect use, of the information provided by the Service to the maximum extent permitted by law.

 

You agree that you will advise us immediately if there are any changes to the information you have previously provided to us for the preparation of your tax return.

 

You acknowledge that you remain ultimately responsible for the truthfulness, accuracy and completion of your tax return and you acknowledge that you remain responsible for ensuring that your tax return has been lodged with the ATO.

 

You are responsible for paying all fees, charges and any arising tax obligations associated with the use of this Service. All fees and charges are non-refundable and are payable within 14 days of invoice.

 

Our estimated fees are documented on our website; however, our final fees are based on the time taken to complete the service and we reserve the right to amend the final fee accordingly. We will always strive to communicate and agree this with you throughout the process.

 

We warrant that information received from you will be kept private in accordance with the below Privacy Policy and we will comply with the requirements of the Tax Acts in respect of the collection and use of your information. No part of that information will be passed to any third parties without your consent, other than to fulfil requests by the ATO, the Tax Practitioners Board or other parties that are required to access that information by law or under the Tax Acts.

 

You must not attempt to violate any security on the Creative by Numbers website, including attempting to download source code, spreading malicious viruses or programs with the intent to interfere with website security.

 

To the maximum extent permitted by law, we exclude all representations, warranties, guarantees and conditions, whether express or implied, by statute, trade or other. Where certain rights and remedies under Australian State or Federal law cannot be excluded, restricted or modified, then to the maximum extent permitted by law our liability to you is limited to resupply of the services or payment of the cost of resupplying the services.

 

These terms and conditions are governed by the State Laws of New South Wales (NSW) and you agree to submit to the jurisdiction of the courts of NSW. We reserve the right to amend these Terms and Conditions at any time and will notify you when updated. When you access the Service you agree to do so in accordance with acceptance of the latest version of the Terms and Conditions.